Welcome to Dinolabs Tech Services. By accessing or using our products and services, you agree to be bound by the following terms and conditions. If you do not agree, please refrain from using our services.
1. Definitions
- “Company” refers to Dinolabs Tech Services.
- “Client” refers to any individual, company, or entity using the Company’s services.
- “Services” refer to software solutions, support, and related offerings provided by the Company.
- “Agreement” refers to these terms and conditions.
2. Scope of Services
- The Company provides software development, customization, installation, maintenance, and support services.
- All services will be outlined in a written proposal or contract signed by both parties.
3. Payments
- All fees are outlined in the contract or invoice. Payments are due as per the agreed terms.
- The Company reserves the right to suspend services for non-payment.
4. Intellectual Property
- The Company retains ownership of all intellectual property, including software code, designs, and documentation, unless otherwise agreed in writing.
- The Client is granted a non-exclusive, non-transferable license to use the delivered software.
5. Confidentiality
- Both parties agree to keep confidential any proprietary or sensitive information exchanged during the course of this Agreement.
- Confidential information will not be disclosed to third parties without prior written consent.
6. Warranties and Disclaimers
- The Company warrants that services will be performed professionally and in accordance with industry standards.
- The Company does not guarantee uninterrupted or error-free software operation.
- All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed to the maximum extent permitted by law.
7. Limitation of Liability
- The Company’s liability for any claim arising under this Agreement is limited to the amount paid by the Client for the specific service giving rise to the claim.
- The Company will not be liable for indirect, incidental, or consequential damages.
8. Termination
- Either party may terminate the Agreement with 30days written notice.
- The Company may terminate services immediately for non-payment or breach of this Agreement by the Client.
- Upon termination, all outstanding fees must be paid within 30days.
9. Support and Maintenance
- The Company offers support and maintenance as outlined in the contract.
- Support hours and response times will be specified in a Service Level Agreement (SLA), if applicable.
10. Data Protection
- The Company complies with applicable data protection laws.
- The Client is responsible for ensuring compliance with data protection laws for data processed through the software.
11. Governing Law
- This Agreement is governed by the laws of the Federal Republic of Nigeria.
- Any disputes will be resolved in the courts of the Federal Republic of Nigeria.
12. Amendments
- The Company reserves the right to amend these terms and conditions with prior notice.
- Continued use of services after amendments constitutes acceptance of the updated terms.
13. Force Majeure
- The Company is not liable for delays or failure to perform due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, or acts of government.
14. Entire Agreement
- This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements or representations.
DINOLABS 